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Testimonials from our Clients

Testimonials: Testimonials

Thank you so much Silver Navigation.

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Our process began almost 1 year ago when we heard about the Veteran’s pension from a fellow Vietnam Veteran.  He suggested we get in touch with Silver Navigation here in Lakeland, Florida.After a short consultation with a Silver Navigation about eligibility, my wife and I decided to go ahead and apply.  The fees would not have to be paid unless and until we received the actual pension.  This did provide the safety net to go ahead and apply.

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After getting our paperwork in order, we met again with Silver Navigation for the official submission to the VA.  We were told it would be about 6-7 months for a VA decision to be made.  We had 2 denials because of missing or mis-understood paperwork.  Silver Navigation assisted on the appeal and resubmitted the application.  The denial was actually based on an error from the VA, so they did not make me wait for the full appeal period.  If I did not have the help from Silver Navigation,  I would have had to accept the fact that I would not get this pension.

Finally after about 10 months, I received a direct deposit from the VA for retroactive payment.  What a great surprise! 

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This will be a lifesaver for us.  

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Donald & Janet H.

Veteran & Spouse

In December 2019, a dear friend recommended Silver Navigation LLC to me when my father's health took a turn for the worse.  I knew there had to be some sort of assistance for him and my mother but when applying for VA Benefits on my own, it was immediately denied.  I reached out to Silver Navigation and they promptly set up a consultation with my parents and I...  Within 6 weeks of filing, my parents received their 1st payment from the VA which helped to get them the assistance they so desperately needed in their home.


Sadly, 4 months later, we lost my dad, BUT Zack and Jessica took the reigns once again and in short time had benefits for my mom put in to place.  Without the assistance of Zack and Jessica at Silver Navigation, I am not sure where my folks would have wound up. 


They were top notch all the way.  Kind, caring and very knowledgeable when it comes to the VA and benefits.  I can't thank them enough for their assistance.

Paula K.

Caregiver of Veteran & Spouse 


"Thank God for Silver Navigation!   Their long experience proved invaluable in dealing with the VA's huge bureaucracy, simply impossible without professional assistance. The pension approval process is SLOW (more so with the quarantine), but FINALLY I got my pension!   Previously, I had been on the verge of bankruptcy, and the legal fees seemed enormous then. But considering that less than 3 months of a LIFETIME pension more than covered the fees, it was a bargain."

Robert, L.
Veteran

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